Help & Support

After signing in, go to Settings → Family. Tap any household member to edit their allergen profile. You can add standard allergens (peanut, tree nut, milk, egg, wheat, soy, fish, shellfish, sesame) as well as custom dietary rules per person. Plans and lunchboxes will automatically flag any recipe that contains a flagged allergen.

Listahan Pro is $5/month or $40/year, with a 14-day free trial. Households that subscribe before October 1, 2026 can lock in the Founding Member annual price of $30/year instead — the same Pro, just cheaper for joining early. Billing runs through whichever app store you subscribed from — the App Store or Google Play.

Yes — Listahan is free forever on one device, and no account is needed to start browsing and cooking. The allergen safety gate is always free, on any plan. Pro adds Household Lens personalization and syncs your household's data across every device.

Presyo is Listahan's community grocery price index, and reading it is free for every household. Contributing happens automatically when Pro households scan receipts — the prices are anonymized and added to the index, and we strip personal information before any price is recorded. You see real neighborhood prices when building your shopping list, so you can estimate costs before you shop.

Household Lens is Listahan's intelligence layer — not a separate meal planner, but what powers personalized suggestions across the app: meal plans, recipe rankings, and lunchboxes, all recomputed for your household's allergies, pantry, and preferences. It runs multiple safety checks automatically before surfacing anything. Lens suggestions are a starting point — you can edit any plan manually, and allergen warnings are a complement to (not a replacement for) reading labels yourself.

Not yet — native iOS and Android apps are both in development, and neither is publicly available today. You can sign up at /beta/ to be emailed the moment they launch. In the meantime, the browser companion at app.listahan.co runs on the same account and works on any device.

Billing is handled entirely by the app store you subscribed through. On iOS, visit reportaproblem.apple.com, sign in with your Apple ID, find your Listahan charge, and select 'I'd like to request a refund' — Apple processes all billing disputes directly. On Android, open the Google Play Store app, go to Menu → Payments & subscriptions → Budget and history, find your Listahan charge, and select 'Request a refund' — Google processes those directly too.

Go to Settings → Privacy & data → Advanced → Delete my account in the app. This permanently removes your login and personal data immediately — no waiting period. If you're the only person in your household, the household is erased too; if you share it with others, you can hand off ownership first or erase the whole household, and either way the rest of your family is unaffected if you're not its owner. If you cannot access the app, visit listahan.co/delete-account for the same steps, or email support@listahan.co from the address associated with your account and we'll verify it's you and delete it for you.

When you add a child to your household, you can set school-specific rules — for example, 'nut-free classroom' or 'no shellfish.' These rules stack on top of the child's personal allergen profile, so the lunchbox planner will only suggest safe-for-school options.

Yes — food is the flagship, but Listahan runs the rest of the household too: lists, calendar, events, reminders, chores, supplies, and pets, all in the same household record.

Your own data — lists, plans, chores, and reminders you've already loaded, plus the bundled packing checklists — works offline. Recipe catalog detail pages need a connection to load.

Email support@listahan.co with a description of what you experienced, your device model, whether you're on iOS or Android, and the app version. For feature requests, the same address works — we read everything, even if we cannot reply to each message individually.